FAQs
What's on your mind bro?
If your pet does not make the trip, you are entitled to a refund. Email us at contactus@bettatradingco.com with proof of DOA within 24 hours.
To avoid weekend stays at mail distribution centers live animals are shipped Monday and Tuesday only. Exceptions apply to overnight delivery and 2 day shipping.
What to know the answer to more questions? Chat with us or go to contact and let us know what's up.