Have questions that aren't here? Go to contact and submit your questions and we will be happy to help!

What's on your mind bro?

My Pet did not make the trip what do I do?

If your pet does not make the trip, you are entitled to a refund. Email us at contactus@bettatradingco.com with proof of DOA within 24 hours.

When do you ship live animals?

To avoid weekend stays at mail distribution centers live animals are shipped Monday and Tuesday only. Exceptions apply to overnight delivery and 2 day shipping.

Go another question?

What to know the answer to more questions? Chat with us or go to contact and let us know what's up.